480

claims paid

$54m

compensation paid

lifetime figures

Client case studies

Elizabeth

Financial advice

Single parent Elizabeth was offered a redundancy after a long and successful career. She chose her financial firm carefully because they were specialists in defined benefit superannuation.

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Olivia

Financial advice

Retiree Olivia and her wife were victims of inappropriate advice from their financial advisor in relation to their SMSF.

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Olivia

Amilia

Financial advice

Amilia* and her husband sought advice from a financial advisor as they became closer to retirement age. They assumed the advisor would act in their best interest.

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Amelia with her husband

Terri & Ross

Financial advice

Terri and Ross* made two separate investments totalling $12,500 of their money in two unlisted companies on the recommendation of the Securities Dealer.

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Terri and Ross

Joan

Financial advice

Joan is extremely grateful to the Compensation Scheme of Last Resort, as her successful claim will fund the care she now requires for her dementia.

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Joan

Ian and Susan

Financial advice

Retiree’s Ian and Susan were victims of poor advice from a financial advisor in relation to their SMSF. The investments were too aggressive for their risk profile and included a conflict of interest. The financial firm put their own interests ahead of the couple.

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Ian and Susan

Pam

Financial advice

Retiree Pam* was taken advantage of by a financial advisor who provided inappropriate personal financial advice that was not in her best interest.

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Pam

Ingrid

Financial advice

It's been a really stressful 5 years and I'm just really looking forward to closing the door on it and moving forward. The CSLR is really going to help us be able to do that, we're very grateful.

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Ingrid
View all

Client case studies

Elizabeth

Financial advice

Single parent Elizabeth was offered a redundancy after a long and successful career. She chose her financial firm carefully because they were specialists in defined benefit superannuation.

Read more

Olivia

Financial advice

Retiree Olivia and her wife were victims of inappropriate advice from their financial advisor in relation to their SMSF.

Read more
Olivia

Amilia

Financial advice

Amilia* and her husband sought advice from a financial advisor as they became closer to retirement age. They assumed the advisor would act in their best interest.

Read more
Amelia with her husband

Terri & Ross

Financial advice

Terri and Ross* made two separate investments totalling $12,500 of their money in two unlisted companies on the recommendation of the Securities Dealer.

Read more
Terri and Ross

Joan

Financial advice

Joan is extremely grateful to the Compensation Scheme of Last Resort, as her successful claim will fund the care she now requires for her dementia.

Read more
Joan

Ian and Susan

Financial advice

Retiree’s Ian and Susan were victims of poor advice from a financial advisor in relation to their SMSF. The investments were too aggressive for their risk profile and included a conflict of interest. The financial firm put their own interests ahead of the couple.

Read more
Ian and Susan

Pam

Financial advice

Retiree Pam* was taken advantage of by a financial advisor who provided inappropriate personal financial advice that was not in her best interest.

Read more
Pam

Ingrid

Financial advice

It's been a really stressful 5 years and I'm just really looking forward to closing the door on it and moving forward. The CSLR is really going to help us be able to do that, we're very grateful.

Read more
Ingrid
View all

Latest news and media

revisedlevy040725
Compensation Scheme of Last Resort releases FY26 revised levy estimate

With the assistance of CSLR’s principal actuary, the revised estimate for the 2026 financial year has been calculated at $75.698m, down from the initial estimate published in January of $77.975m.

Read more
04
Jul
Slower claim volumes will result in underspend of FY25 levy funds

As we approach the end of the financial year and gain greater clarity on the volume and status of lodged claims likely to be paid in FY25, the full $24.1 million levied will not be fully utilised.

Read more
27
May
iStock 2148856297.jpg
Compensation Scheme of Last Resort releases FY26 initial levy estimate

The Compensation Scheme of Last Resort (CSLR) has today released the FY26 initial levy estimate. With the assistance of independent external actuaries, the initial levy estimate for the upcoming financial year has been calculated and shared with industry.

Read more
31
Jan

Latest news and media

revisedlevy040725
Compensation Scheme of Last Resort releases FY26 revised levy estimate

With the assistance of CSLR’s principal actuary, the revised estimate for the 2026 financial year has been calculated at $75.698m, down from the initial estimate published in January of $77.975m.

Read more
04
Jul
Slower claim volumes will result in underspend of FY25 levy funds

As we approach the end of the financial year and gain greater clarity on the volume and status of lodged claims likely to be paid in FY25, the full $24.1 million levied will not be fully utilised.

Read more
27
May
iStock 2148856297.jpg
Compensation Scheme of Last Resort releases FY26 initial levy estimate

The Compensation Scheme of Last Resort (CSLR) has today released the FY26 initial levy estimate. With the assistance of independent external actuaries, the initial levy estimate for the upcoming financial year has been calculated and shared with industry.

Read more
31
Jan
Compensation Scheme of Last Resort hosts first financial industry forum

The Compensation Scheme of Last Resort (CSLR) today met with key financial sector leaders at their inaugural Industry Forum in Sydney. In keeping with its commitment to transparency, the CSLR provided an overview of its progress since the scheme launched in April 2024, and the roadmap for the next six months.

Read more
23
Oct