1,728

claims paid

$220.2m

compensation paid

lifetime figures

Client case studies

Daniel

Financial advice

Daniel faced a long and distressing process when his trusted financial adviser went against his best interests, leading to significant loss.

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D case study main comp

Emily

Financial advice

Emily and her partner engaged a financial adviser to assist them with growing their savings while juggling considerable mortgage stress. Unfortunately, the adviser provided deceptive advice to not only them, but multiple other clients.

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emily case study main 11zon

Gary

Financial advice, Securities

Despite strong recommendations from those close to him, and having done his own due diligence, Gary found himself a victim of deceptive conduct by the person he'd trusted to manage his investment.

Read more
G case study main 11zon

Richard

Financial advice

Having worked with several advisers over the years, including one whose poor advice led to significant financial losses, Richard was acutely aware of the importance of choosing carefully. Based on the firm’s strong reputation, Richard selected a large, well‑known financial services provider, believing this would ensure stability and steady growth for his retirement nest egg.

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Richard study main 11zon

Travis and Susan

Financial advice

Despite extensive planning and careful due diligence, Travis and Susan started to question whether the financial advice they had received was in their best interests.

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Travis & Susan main 11zon

Hugo

Financial advice

After several years of having a financial firm manage his SMSF, Hugo decided to take back control and look after it himself. As he began going through the details of his account, he discovered that two of the funds in which he held significant investments had been frozen in 2020 and were now essentially worthless.

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Hugo & Imogen main 11zon

Carly

Financial advice

Carly's SMSF was managed by the same firm since 2012 and trusted their advice.  In 2023, an authorised representative of the firm recommended she invest $50,000 in a high-yield fixed interest account. Carly soon learned the firm had no record of her investment.

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Carly main 11zon

Donna and Theo

Financial advice

Donna and her husband, Theo, were in their mid-forties when they decided to meet with an adviser they had known for several years. “I’d worked with Simon as a contractor long enough to have a fair idea of his business practices, and everything seemed above board and legitimate. I had no reason not to trust him,” explained Donna.

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debbie case study main 11zon
View all

Client case studies

Daniel

Financial advice

Daniel faced a long and distressing process when his trusted financial adviser went against his best interests, leading to significant loss.

Read more
D case study main comp

Emily

Financial advice

Emily and her partner engaged a financial adviser to assist them with growing their savings while juggling considerable mortgage stress. Unfortunately, the adviser provided deceptive advice to not only them, but multiple other clients.

Read more
emily case study main 11zon

Gary

Financial advice, Securities

Despite strong recommendations from those close to him, and having done his own due diligence, Gary found himself a victim of deceptive conduct by the person he'd trusted to manage his investment.

Read more
G case study main 11zon

Richard

Financial advice

Having worked with several advisers over the years, including one whose poor advice led to significant financial losses, Richard was acutely aware of the importance of choosing carefully. Based on the firm’s strong reputation, Richard selected a large, well‑known financial services provider, believing this would ensure stability and steady growth for his retirement nest egg.

Read more
Richard study main 11zon

Travis and Susan

Financial advice

Despite extensive planning and careful due diligence, Travis and Susan started to question whether the financial advice they had received was in their best interests.

Read more
Travis & Susan main 11zon

Hugo

Financial advice

After several years of having a financial firm manage his SMSF, Hugo decided to take back control and look after it himself. As he began going through the details of his account, he discovered that two of the funds in which he held significant investments had been frozen in 2020 and were now essentially worthless.

Read more
Hugo & Imogen main 11zon

Carly

Financial advice

Carly's SMSF was managed by the same firm since 2012 and trusted their advice.  In 2023, an authorised representative of the firm recommended she invest $50,000 in a high-yield fixed interest account. Carly soon learned the firm had no record of her investment.

Read more
Carly main 11zon

Donna and Theo

Financial advice

Donna and her husband, Theo, were in their mid-forties when they decided to meet with an adviser they had known for several years. “I’d worked with Simon as a contractor long enough to have a fair idea of his business practices, and everything seemed above board and legitimate. I had no reason not to trust him,” explained Donna.

Read more
debbie case study main 11zon
View all

Latest news and media

media release fy27 revised main 2 (1)
Compensation Scheme of Last Resort releases FY2027 revised levy estimate

With assistance from independent actuaries, and in alignment with the relevant legislation, the revised levy estimate for FY27 has been calculated at $198.1m.

Read more
02
Jul
Compensation Scheme of Last Resort releases FY2027 initial levy estimate

With assistance from independent actuaries, and in alignment with the relevant legislation, the Initial Estimate for FY27 has been calculated at $137.5m.

Read more
17
Nov
MR sep2025
Compensation Scheme of Last Resort publishes submission to Treasury’s post-implementation review alongside FY2025 Impact Report

The Compensation Scheme of Last Resort (CSLR) has today released its submission to Treasury's post-implementation review into the Scheme. Additionally, the Scheme has published its FY2025 Impact Report, along with a comprehensive list of all firms against which it has paid compensation since it began operations.

Read more
29
Sep

Latest news and media

media release fy27 revised main 2 (1)
Compensation Scheme of Last Resort releases FY2027 revised levy estimate

With assistance from independent actuaries, and in alignment with the relevant legislation, the revised levy estimate for FY27 has been calculated at $198.1m.

Read more
02
Jul
Compensation Scheme of Last Resort releases FY2027 initial levy estimate

With assistance from independent actuaries, and in alignment with the relevant legislation, the Initial Estimate for FY27 has been calculated at $137.5m.

Read more
17
Nov
MR sep2025
Compensation Scheme of Last Resort publishes submission to Treasury’s post-implementation review alongside FY2025 Impact Report

The Compensation Scheme of Last Resort (CSLR) has today released its submission to Treasury's post-implementation review into the Scheme. Additionally, the Scheme has published its FY2025 Impact Report, along with a comprehensive list of all firms against which it has paid compensation since it began operations.

Read more
29
Sep
revisedlevy040725
Compensation Scheme of Last Resort releases FY26 revised levy estimate

With the assistance of CSLR’s principal actuary, the revised estimate for the 2026 financial year has been calculated at $75.698m, down from the initial estimate published in January of $77.975m.

Read more
04
Jul